HOLIDAY 2019 SHIPPING STANDARD
- FREE Standard shipping using Canada Post Expedited Parcel ia available on all orders placed between Nov 17,2018 - Jan 5,2019. Please note that this service is not guaranteed for delivery before Dec 24th,2018.
- Customers may select UPS Expedited paid service for delivery to most Canadian addresses. Service for delivery on or before Dec 24,2018 on orders placed prior to Dec 16,2018 at 11:59 PM EST.
- International Parcels (Including to the US) will be shipped using Canada Post service and cannot be guaranteed for receipt on or before Dec 24,2018.
HOLIDAY 2019 RETURN POLICY
- Purchases made online between Nov 11,2018 and Dec 24,2018 may be returned via the online return portal only for a full refund or size exchange until Jan 6, 2019.
- All items must be in unworn condition, with tags attached and with a valid Return Authorization number (RA#), which can be obtained at https://danier.com/pages/return-an-item
- Please allow up to 2 business days for your return request to be approved.
- Once approved, you will receive an email with the RA# and instructions on how to return your package. All return shipping costs are the customer’s responsibility.
- Only size/colour exchanges for same style at same price will be processed.
- Please specify the size you wish to receive in place in your exchange request, and we will send you the RA# once the size has been reserved for you. If we are unable to secure a replacement unit in the requested size, we will email you to inform you of next steps.
- Once your package is received in our warehouse, we will issue the exchange and ship your new item within 3-5 business days. You will receive tracking information once the item has been shipped.
- Refunds will only be processed back to the original method of payment. Please note, we cannot issue credit notes or gift cards.
- We do not offer refunds on shipping fees.
Sorry, no returns or exchanges will be accepted on Clearance merchandise (ending in $.99). These items are considered FINAL SALE.
IN STORE POLICY
- Purchases made in store between Nov 11,2018 and Dec 24,2018 may be returned to any Danier location for a full refund or exchange until Jan 6, 2019.
- We cannot accept returns/exchanges on Dec 26 or 27.
- All items must be in unworn condition, with tags attached and original receipt present. Refunds will only be processed back to the original method of payment.
- If paid by credit card, the original card and cardholder must be present to process your refund.
- Sorry, no returns or exchanges will be accepted on Almost Perfect, Sample or Clearance merchandise (ending in $.99). These items are FINAL SALE.