HOLIDAY 2019 SHIPPING STANDARD
- FREE Standard shipping using Canada Post Expedited Parcel is available on all orders placed between Nov 17,2019 - Dec 24, 2019. Please note that this service is not guaranteed for delivery before Dec 24th,2019.
- Customers may select UPS Expedited paid service for delivery to most Canadian addresses. Service for delivery to be received before Dec 24,2019, orders must be place placed prior to Dec 15, 2019 at 11:59 PM EST.
- International Parcels (Including to the US) will be shipped using Canada Post service and cannot be guaranteed for receipt on or before Dec 24, 2019.
HOLIDAY 2019 RETURN POLICY
- Purchases made online between Nov 11,2019 and Dec 24,2019 may be returned via the online return portal only for a full refund or size exchange until Jan 5, 2020.
- All items must be in unworn condition, with tags attached and with a valid Return Authorization number (RA#), which can be obtained at https://danier.com/pages/return-an-item
- Please allow up to 2 business days for your return request to be approved.
- Once approved, you will receive an email with the RA# and instructions on how to return your package.
- All return shipping costs are the customer’s responsibility.
- Only size/colour exchanges for same style at same price will be processed.
- Please specify the size you wish to receive in place in your exchange request, and we will send you the RA# once the size has been reserved for you. If we are unable to secure a replacement unit in the requested size, we will email you to inform you of next steps.
- Once your package is received in our warehouse, we will issue the exchange and ship your new item within 3-5 business days. You will receive tracking information once the item has been shipped.
- Refunds will only be processed back to the original method of payment. Please note, we cannot issue credit notes or gift cards.
- We do not offer refunds on shipping fees.
Sorry, no returns or exchanges will be accepted on CLEARANCE merchandise (ending in $.99). These items are considered FINAL SALE.
IN STORE POLICY
- Purchases made in store between Nov 17, 2019 and Dec 24, 2019 may be returned to any Danier location for a full refund or exchange until Jan 5, 2020.
- We cannot accept returns/exchanges on Dec 26 or 27.
- All items must be in unworn condition, with tags attached and original receipt present. Refunds will only be processed back to the original method of payment.
- If paid by credit card, the original card and cardholder must be present to process your refund.
- Sorry, no returns or exchanges will be accepted on Almost Perfect, Sample or CLEARANCE merchandise (ending in $.99). These items are FINAL SALE.